At Velutus™, your rest and satisfaction are our top priorities. If you have any questions, suggestions, or need assistance with your order, our dedicated customer service team is here to help.

Customer Service Email:
support@velutus.com

Please allow 24 to 48 hours for our team to respond. If your request is regarding an existing order, kindly include your Order Number (#XXXX) in the message.

Business Hours:
Monday - Friday, 9:00 AM to 5:00 PM (EST)